Privacy Policy

**Last updated: March 2025**

iSkills Portugal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iskills.pt and use our services.

### 1. Information We Collect

We may collect information about you in a variety of ways:

- **Personal Data**: Name, email address, phone number, company name, and other contact details you provide when filling out our contact form or subscribing to our newsletter. - **Usage Data**: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site. - **Cookies**: Data stored on your device when you visit our website. See our Cookie Policy for more details.

### 2. How We Use Your Information

We use the information we collect to:

- Respond to your enquiries and provide customer support - Send you marketing communications (with your consent) - Improve our website and services - Comply with legal obligations - Prevent fraud and ensure security

### 3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

- **Consent**: When you have given clear consent for a specific purpose - **Contract**: When processing is necessary to fulfil a contract with you - **Legitimate interests**: When we have a legitimate interest that is not overridden by your rights - **Legal obligation**: When we need to comply with the law

### 4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

- **Service providers**: Companies that help us operate our business (e.g. hosting, email, analytics) - **Legal authorities**: When required by law or to protect our rights - **Business transfers**: In connection with a merger, acquisition, or sale of assets

### 5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

### 6. Your Rights

Under GDPR, you have the right to:

- Access your personal data - Rectify inaccurate data - Request erasure ("right to be forgotten") - Restrict processing - Data portability - Object to processing - Withdraw consent at any time - Lodge a complaint with a supervisory authority

To exercise these rights, contact us at help@iskills.pt.

### 7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

### 8. International Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.

### 9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

### 10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

### 11. Contact Us

For questions about this Privacy Policy or our data practices:

**iSkills Portugal** Avenida da Liberdade Lisbon, Portugal

Email: help@iskills.pt Phone: +351 920 218 639